Contact us
Please get in touch using the form below. Please have your subscription number/order number ready, and include these details in any emails regarding your subscription to ensure that we can help you as quickly as possible.
| Collection | Phone | Email Address |
|---|---|---|
| Batmobile Tumbler | 0344 892 7212 | batmobile@hachette-service.com |
| Disney Crochet | 0345 155 9276 | disneycrochet@hachette-service.com |
| Marvel Legendary | 0344 493 6083 | legendarycollection@hachette-service.com |
| Disney Dolls' House | 0344 892 7214 | disneydollshouse@hachette-service.com |
| Titanic | 0344 472 5238 | titanic@hachette-service.com |
| Eddie Stobart: Moving the Nation | 0345 155 9272 | customerservice@buildeddiestobart.com |
| Warhammer 40,000: Imperium | 0344 493 6084 | warhammerimperium@hachette-service.com |
| DC Heroes & Villains | 0345 155 6374 | dccollection@hachette-service.com |
| Disney Cross Stitch | 0345 155 6384 | disneystitch@hachette-service.com |
| My Little Library | 0344 892 7204 | mylittlelibrary@hachette-service.com |
| Disney Club | 0345 155 6382 | disneyclub@hachette-service.com |
| Warhammer Age of Sigmar: Mortal Realms | 0344 892 7207 | mortalrealms@hachette-service.com |
| Spitfire Mk IA | 0345 193 5006 | customerservice@spitfiremodel.com |
| Peter Rabbit Patchwork Quilt | 0345 155 6394 | help@peterrabbitquilt.com |
| The Terminator: Build The T-800 | 0345 193 5018 | help@buildtheterminator.com |
| Battleship Bismarck | 0345 193 5014 | help@battleshipbismarck.co.uk |
| The All Killer No Filler Deadpool Collection | 0345 193 5009 | deadpool@hachette-service.com |
| Warhammer 40,000: Conquest | 0345 193 5010 | help@warhammer40000conquest.com |
| 2000 AD The Ultimate Collection | 0345 193 5020 | help@2000adcollection.com |
| Marvel Ultimate Graphic Novels (2016) | 0344 892 7208 | marvelcollection@hachette-service.com |
| Marvel Ultimate Graphic Novels (2012) | 0344 892 7215 | ultimategraphicnovels@hachette-service.com |
| Stitch Box | 0345 155 9270 | subscription@hachette-service.com |
| Hachette Customer Service | 0345 155 9277 | customerservice@hachette-service.com |
| Hachette Partworks Shop | 0345 155 6389 | shop@hachette-service.com |
Collection
Phone
Email Address
Batmobile Tumbler
Phone: 0344 892 7212
Email Address: batmobile@hachette-service.com
Disney Crochet
Phone: 0345 155 9276
Email Address: disneycrochet@hachette-service.com
Disney Dolls' House
Phone: 0344 892 7214
Email Address: disneydollshouse@hachette-service.com
Titanic
Phone: 0344 472 5238
Email Address: titanic@hachette-service.com
Eddie Stobart: Moving the Nation
Phone: 0345 155 9272
Email Address: customerservice@buildeddiestobart.com
Warhammer 40,000: Imperium
Phone: 0344 493 6084
Email Address: warhammerimperium@hachette-service.com
DC Heroes & Villains
Phone: 0345 155 6374
Email Address: dccollection@hachette-service.com
Disney Cross Stitch
Phone: 0345 155 6384
Email Address: disneystitch@hachette-service.com
My Little Library
Phone: 0344 892 7204
Email Address: mylittlelibrary@hachette-service.com
Disney Club
Phone: 0345 155 6382
Email Address: disneyclub@hachette-service.com
Warhammer Age of Sigmar: Mortal Realms
Phone: 0344 892 7207
Email Address: mortalrealms@hachette-service.com
Peter Rabbit Patchwork Quilt
Phone: 0345 155 6394
Email Address: help@peterrabbitquilt.com
The Terminator: Build The T-800
Phone: 0345 193 5018
Email Address: help@buildtheterminator.com
Battleship Bismarck
Phone: 0345 193 5014
Email Address: help@battleshipbismarck.co.uk
The All Killer No Filler Deadpool Collection
Phone: 0345 193 5009
Email Address: deadpool@hachette-service.com
The Terminator: Build The T-800
Phone: 0345 193 5018
Email Address: help@buildtheterminator.com
Warhammer 40,000: Conquest
Phone: 0345 193 5010
Email Address: help@warhammer40000conquest.com
2000 AD The Ultimate Collection
Phone: 0345 193 5020
Email Address: help@2000adcollection.com
Marvel Ultimate Graphic Novels (2016)
Phone: 0344 892 7208
Email Address: marvelcollection@hachette-service.com
Marvel Ultimate Graphic Novels (2012)
Phone: 0344 892 7215
Email Address: ultimategraphicnovels@hachette-service.com
Stitch Box
Phone: 0345 155 9270
Email Address: subscription@hachette-service.com
Hachette Customer Service
Phone: 0345 155 9277
Email Address: customerservice@hachette-service.com
Hachette Partworks Shop
Phone: 0345 155 6389
Email Address: shop@hachette-service.com
POSTAL ADDRESS:
Unit 4 Pullman Business Park
Pullman Way, Ringwood
Hampshire
BH24 1HD
Please get in touch with us regarding any collection by calling (01) 9079762. Alternatively, you can email us using the collection-specific email addresses listed on the UK tab (above). Please have your subscription number/order number ready, and include these details in any emails regarding your subscription to ensure that we can help you as quickly as possible.
AUSTRALIA
Phone: (02) 8378 7931
Email: customer_service_aus@hachette-service.com
Post: D&D Mailing Services
16 Elonera Road
Noble Park
VIC 3174
Alternatively, back issues can be ordered from your newsagent.
NEW ZEALAND
For back issues, ask your local magazine retailer or contact us via the following methods:
Phone: (09) 928 4493
Email: info@mycollectables.co.nz
SOUTH AFRICA
We are currently experiencing significant disruption in SA as our fulfilment partners have run into financial difficulties. Please bear with us as we work hard to resume service with new and improved partners.
Please call 0027 101 095300 for or subscription enquiries and back issues.
MALTA
Back issues are only available through your local newsagent.
HEAD OFFICE
Hachette Partworks Ltd
4th Floor, Jordan House
47 Brunswick Place
London N1 6EB
Please do not send subscription requests or enquires to head office, as customer accounts cannot be accessed. Instead, please use the contact methods listed at the top of this page.
Email us via our online contact form
Customer Service
ROI call (01) 9079762
UK customers, please select the relevant collection from the list below and call us using the number shown.
Phone number
- Eddie Stobart: Moving the Nation
- Warhammer 40,000: Imperium
- DC Heroes & Villains
- Disney Cross Stitch
- My Little Library
- Disney Club
- Warhammer Age of Sigmar: Mortal Realms
- Peter Rabbit Patchwork Quilt
- The Terminator: Build The T-800
- Battleship Bismarck
- The All Killer No Filler Deadpool Collection
- The Terminator: Build The T-800
- Warhammer 40,000: Conquest
- 2000 AD The Ultimate Collection
- Marvel Ultimate Graphic Novels (2016)
- Marvel Ultimate Graphic Novels (2012)
- Stitch Box
- Hachette Customer Service
- Hachette Partworks Shop
Please have your subscription number to hand, so we can assist you more quickly.
Postal address
