Contact us

Please get in touch using the contact details below. Please have your subscription number/order number ready, and include these details in any emails regarding your subscription to ensure that we can help you as quickly as possible.

Collection Phone Email Address
Warhammer Age of Sigmar: Mortal Realms 0344 892 7207 mortalrealms@hachette-service.com
Spitfire Mk IA 0345 193 5006 customerservice@spitfiremodel.com
Peter Rabbit Patchwork Quilt 0345 155 6394 help@peterrabbitquilt.com
The Terminator: Build The T-800 0345 193 5018 help@buildtheterminator.com
Battleship Bismarck 0345 193 5014 help@battleshipbismarck.co.uk
The All Killer No Filler Deadpool Collection 0345 193 5009 deadpool@hachette-service.com
Warhammer 40,000: Conquest 0345 193 5010 help@warhammer40000conquest.com
Big & Little Crochet 0344 892 7209 customerservice@bigandlittlecrochet.com
Classic Routemaster 0345 193 5012 help@buildtheroutemaster.com
2000 AD The Ultimate Collection 0345 193 5020 help@2000adcollection.com
Transformers the Definitive G1 Collection 0345 193 5019 transformers@hachette-service.com
Assassins Creed 0345 193 5015 assassinscreed@hachette-service.com
Warhammer Legends 0345 193 5011 help@warhammer40klegends.com
Marvel Ultimate Graphic Novels (2016) 0344 892 7208 marvelcolletion@hachette-service.com
Marvel Ultimate Graphic Novels (2012) 0344 892 7215 ultimategraphicnovels@hachette-service.com
Draw The Marvel Way 0345 155 9277 customerservice@hachette-service.com
Disney Wonderful World of Reading 0345 193 5017 disneywwr@hachette-service.com
Stitch Box 0345 155 9270 subscription@hachette-service.com
Hachette Customer Service 0345 155 9277 customerservice@hachette-service.com
Hachette Partworks Shop 0345 155 6389 shop@hachette-service.com

Collection

Phone

Email Address

Warhammer Age of Sigmar: Mortal Realms

Phone: 0344 892 7207

Email Address: mortalrealms@hachette-service.com

Peter Rabbit Patchwork Quilt

Phone: 0345 155 6394

Email Address: help@peterrabbitquilt.com

The Terminator: Build The T-800

Phone: 0345 193 5018

Email Address: help@buildtheterminator.com

Battleship Bismarck

Phone: 0345 193 5014

Email Address: help@battleshipbismarck.co.uk

The All Killer No Filler Deadpool Collection

Phone: 0345 193 5009

Email Address: deadpool@hachette-service.com

The Terminator: Build The T-800

Phone: 0345 193 5018

Email Address: help@buildtheterminator.com

Warhammer 40,000: Conquest

Phone: 0345 193 5010

Email Address: help@warhammer40000conquest.com

Big & Little Crochet

Phone: 0344 892 7209

Email Address: customerservice@bigandlittlecrochet.com

Classic Routemaster

Phone: 0345 193 5012

Email Address: help@buildtheroutemaster.com

2000 AD The Ultimate Collection

Phone: 0345 193 5020

Email Address: help@2000adcollection.com

Transformers the Definitive G1 Collection

Phone: 0345 193 5019

Email Address: transformers@hachette-service.com

Assassins Creed

Phone: 0345 193 5015

Email Address: assassinscreed@hachette-service.com

Warhammer Legends

Phone: 0345 193 5011

Email Address: help@warhammer40klegends.com

Marvel Ultimate Graphic Novels (2016)

Phone: 0344 892 7208

Email Address: marvelcolletion@hachette-service.com

Marvel Ultimate Graphic Novels (2012)

Phone: 0344 892 7215

Email Address: ultimategraphicnovels@hachette-service.com

Draw The Marvel Way

Phone: 0345 155 9277

Email Address: customerservice@hachette-service.com

Disney Wonderful World of Reading

Phone: 0345 193 5017

Email Address: disneywwr@hachette-service.com

Stitch Box

Phone: 0345 155 9270

Email Address: subscription@hachette-service.com

Hachette Customer Service

Phone: 0345 155 9277

Email Address: customerservice@hachette-service.com

Hachette Partworks Shop

Phone: 0345 155 6389

Email Address: shop@hachette-service.com


POSTAL ADDRESS:

Unit 4 Pullman Business Park

Pullman Way, Ringwood

Hampshire

BH24 1HD

AUSTRALIA

Phone: (02) 8378 7931

Email: customer_service_aus@hachette-service.com

Post: D&D Mailing Services

16 Elonera Road

Noble Park

VIC 3174


Alternatively, back issues can be ordered from your newsagent.

NEW ZEALAND

For back issues, ask your local magazine retailer or contact us via the following methods:

Phone: (09) 928 4493

Email: info@mycollectables.co.nz

SOUTH AFRICA

We are currently experiencing significant disruption in SA as our fulfilment partners have run into financial difficulties. Please bear with us as we work hard to resume service with new and improved partners.

Please call 0027 101 095300 for or subscription enquiries and back issues.

MALTA

Back issues are only available through your local newsagent.

HEAD OFFICE

Hachette Partworks Ltd

4th Floor, Jordan House

47 Brunswick Place

London N1 6EB


Please do not send subscription requests or enquires to head office, as customer accounts cannot be accessed. Instead, please use the contact methods listed at the top of this page.

Email us via our online contact form--

  • Choose a subject
  • Subscription to a collection
  • Damaged item
  • Change of address
  • Delivery not received
  • Delivery delay
  • Information request
  • Payment queries
  • Pause my subscription
  • Wrong items in delivery
  • Payment reminder
  • Subscription cancellation
  • Make a complaint
  • Other
  • Choose a collection
  • 2000 AD: The Ultimate Collection
  • 50 Mindful Patterns
  • Air Power Bookazines
  • Assassin's Creed: The Official Collection
  • Avengers Assemble
  • Battleship Bismarck
  • Big & Little Crochet
  • Build The Hogwarts Express
  • CastOn Knitting Kits
  • Classic Routemaster
  • DC Heroes & Villains Collection
  • Disney Club
  • Disney Cross Stitch
  • Disney Cross Stitch Premium
  • Draw The Marvel Way
  • Eddie Stobart: Moving The Nation
  • Marvel Ultimate Graphic Novels Collection (2012)
  • Marvel Ultimate Graphic Novels Collection (2016)
  • Marvel's Mightiest Heroes
  • My Little Library
  • Peter Rabbit Patchwork Quilt
  • Queen The Vinyl Collection
  • Spitfire Mk IA
  • Stitch Box
  • The All Killer No Filler Deadpool Collection
  • The Art of Cross Stitch
  • The Terminator: Build The T-800
  • The World of Emotions
  • Transformers: The Definitive G1 Collection
  • Warhammer 40,000: Conquest
  • Warhammer 40,000: Legends Collection
  • Warhammer Age of Sigmar: Mortal Realms
 

Customer Service

Phone number

  • Warhammer Age of Sigmar: Mortal Realms
  • Peter Rabbit Patchwork Quilt
  • The Terminator: Build The T-800
  • Battleship Bismarck
  • The All Killer No Filler Deadpool Collection
  • Warhammer 40,000: Conquest
  • Big & Little Crochet
  • Classic Routemaster
  • 2000 AD The Ultimate Collection
  • Transformers the Definitive G1 Collection
  • Assassins Creed
  • Warhammer Legends
  • Marvel Ultimate Graphic Novels (2016)
  • Marvel Ultimate Graphic Novels (2012)
  • Draw The Marvel Way
  • Disney Wonderful World of Reading
  • Stitch Box
  • Hachette Customer Service
  • Hachette Partworks Shop

Please have your subscription number to hand, so we can assist you more quickly.

Postal address

Contacter le service client Fascicules