PRIVACY POLICY

Hachette Partworks Limited ("Hachette", "we", "us" or "our") is committed to protecting your privacy. This privacy notice explains how we use the information we collect about you (either via our website: https://hachettepartworks.com/ or related microsites (collectively, "Websites"), when you subscribe to our collections ("Partworks"), when you use our social media pages, or when you otherwise interact with us), your rights in relation to that information, and the procedures that we have in place to safeguard your privacy.

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this privacy notice.

Quick links

We recommend that you read this privacy notice in full to ensure you are fully informed. However, if you only want to access a particular section of this privacy notice, then you can click on the relevant link below to jump to that section.

What personal information does Hachette collect and why?
Who does Hachette share your personal information with?
Legal basis for processing personal information
Cookies
How does Hachette keep my personal data secure?
International data transfers
Data retention
Automated decision-making
Your data protection rights
Applicable Law
Updates to this Privacy Notice
How to contact us

What personal information does Hachette collect and why?

The personal information that we may collect about you broadly falls into the following categories:

• Information that you provide voluntarily
Certain parts of our Website, subscriptions forms or other forms may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details (name, address, telephone number, email address), confirmation that you are over 18 and payment details when you subscribe to or purchase any of our Partworks, or when you register with us, subscribe to marketing communications from us, and/or to submit enquiries to us. We may also collect information about you when you answer surveys, participate in competitions, provide feedback and through any other features available on our Website.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information; however we will generally use this information to fulfil your subscription and order, to send you marketing communications (where permitted by law), to manage your account and/or to improve our Website, products and services.

• Information that we collect automatically
When you visit our Websites, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked. Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors. Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading "Set Cookies" below.

Hachette does not solicit or knowingly collect personal information of individuals under 18 years of age. Individuals under the age of 18 are not permitted to use our Websites and Partworks. If we become aware that we have inadvertently received personal information from an individual under the age of 18 or in relation to an individual under the age of 18 we will delete this information from our records. If you are under the age of 18, please get your parent's or guardian's permission before you provide any personal information to Hachette.

Who does Hachette share your personal information with?

We may disclosure your personal information to the following categories of recipients:

• to our group companies, third party services providers and partners who provide data processing services to us (for example, to support the delivery of our Partworks, to provide functionality on, or help to enhance the security of our Website, to assist us with research or surveys, or to otherwise process payments relating to sales of the Partworks), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information. For example, where you have indicated that you are happy for us to do so, we may provide your information to our selected marketing partners so they can inform you about their products and services.
• to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
• to an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice;
• to any other person with your consent to the disclosure.

When you pay on our Website, or if you connect to a third party webpage, use of your personal information will not be governed by this privacy notice and will instead be governed by that third party's privacy notice. For example, you will notice that when you pay on our Website, payment will be collected by Sagepay.com, who will also hold your personal information and who has its own privacy notice. When you leave our Website, we recommend that you familiarise yourself with any such third party privacy notices.

Legal basis for processing personal information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we need the personal information to perform a contract with you, where the processing is in our legitimate interests and not overridden by your rights, or where we have your consent to do so.

Our legitimate interests include improving our products, assisting in our administrative or accounting needs, and marketing our products. In some cases, we may also have a legal obligation to collect personal information from you. If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Cookies

We use cookies on this website. A cookie is a small text file which is placed on your computer's hard drive, allowing your computer to be recognized by our website when you next access it. This may allow us to collect information about you, but that information will be used in accordance with this privacy policy. If you do not wish to allow our cookies, you can set your choices directly on our Site by clicking on the "Set Cookies" at the bottom of the page, or also by setting your browser. If you do so, some features of the site may be unavailable or less easy to use. Further information about how we use cookies is available on the cookies management module mentioned above.

For more information, we invite you to consult the website of the ICO (Information Commissioner’s Office) at the following URL address https://ico.org.uk/your-data-matters/

How does Hachette keep my personal data secure?

WWe use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. To process orders and payments, we utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information during transmission.

It is important for you to protect against unauthorised access to your account and to your computer and so please ensure that you have signed off when using a shared computer.

International data transfers

Our company is located in the UK; however your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective). Our Website servers are located in the UK.

Your personal data may be stored in EEA and/or transferred to third party service providers in South Africa in order to fulfil your purchase and /or subscription. This means that when we collect your personal information we may process it in any of these countries.

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice. These include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies, which require all group companies to protect personal information they process from the EEA in accordance with European Union data protection law. We have implemented similar appropriate safeguards with our third party service providers and partners.

Please contact us if you would like additional information on the specific means used by us when transferring your personal data outside of the EEA.

Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to manage your subscription and to comply with applicable legal, tax or accounting requirements or organisational needs). For example, personal information collected for contractual purposes will be retained for the duration of the contract and, depending on local law requirements, for a maximum of 10 years after its termination for legal, tax and/or accounting requirements.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Automated decision-making

In some instances, our use of your personal information may result in automated decisions being taken (including profiling). However, these decisions will not (unless we specify otherwise) legally affect you or similarly significantly affect you. For example, we may use automated decisions to offer our frequent subscribers a discount or special offer to purchase new Partworks, or to exclude potential customers who have previously been sent to a debt recovery agency due to a non-payment of invoice (however if this happens we will let you know our reasons for refusing you and what your rights are in relation to the same.

Your data protection rights

You have the right to access, correct, update or request deletion of your personal information, to object to processing, to ask us to restrict processing or request portability of your personal information.

If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You also have the right to opt-out of marketing communications we send you at any time, which you can exercise by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us. You can use the details below (under "How to Contact Us") to exercise any of these rights.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

Applicable Law

This Privacy Notice is governed, interpreted, and applied in accordance with United-Kingdom law.

Updates to this Privacy Notice

We may update this privacy notice from time to time in response to changing legal, technical or business developments. When we update our privacy notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material privacy notice changes if and where this is required by applicable data protection laws. You can see when this privacy notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.

How to contact us

If you have any questions or concerns about our use of your personal information, or to exercise your rights, please contact us using the following details: email - dpo@hachettepartworks.co.uk.The data controller of your personal information is Hachette Partworks Limited.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk