Contact US

Customer Care Centre - Subscription/Enquiries

Hachette Partworks Ltd
PO Box 77 Jarrow
NE32 3YJ

UK phone number: 0333 300 1045 (local rates apply)

Eire phone number: (0044) 0333 300 1046 (local rates apply)

Email: hachettepw@jacklinservice.com

Please note that subscription requests and enquiries should be addressed to the above address and telephone number, as customer accounts cannot be accessed from head office.

For queries relating to Big and Little Crochet, please use the below details to contact out customer care centre:

UK & Eire phone number: 03448 927209
Email: customerservice@bigandlittlecrochet.com
Post:
Big and Little Crochet
Database Factory UK Ltd.
Unit 4 Pullman Business Park
Pullman Way, Ringwood
Hampshire
BH24 1HD

Head Office

Hachette Partworks Ltd
4th Floor, Jordan House
47 Brunswick Place
London N1 6EB

In order to respect the application of the GDPR regulation, Hachette Partworks has designated a Data Protection Officer (DPO). You can contact him at the following address: DPO Hachette Partworks, Jordan House, 47 Brunswick Place, N1 6EB
Alternatively, email: dpo@hachette-partworks.co.uk.

Australia

Customer Care Centre – for subscription enquiries and back issues please contact us via the following methods:
Phone: (02) 8378 7931
Email: customer_service_aus@hachette-service.com
Post: D&D Mailing Services, 16 Elonera Road, Noble Park, VIC 3174
Alternatively, back issues can be ordered from your newsagent.

New Zealand

For back issues, ask your local magazine retailer or contact us via the following methods:
Phone: (09) 928 4493
Email: info@mycollectables.co.nz

South Africa

Customer Care Centre - for subscription enquiries and back issues please contact us via the following methods:
Phone: (011) 265 4302
Email: service@jacklin.co.za
Post: Hachette, Private Bag 10, Centurion 0046
Back issues are available through your local CNA store or other newsagent.

Malta

Back issues are only available through your local newsagent.